At Zadoozy, we understand that your time is valuable. That's why we've tested every product we sell to insure that you have the best online shopping experience ever. We are so confident that you will love our products that we offer a 90-day money back guarantee.
If an item doesn't meet your expectations, just tell us. We'll gladly exchange it or give you a refund for the full amount of the purchase—whichever you prefer.
All we ask is that a returned or exchanged item be undamaged, in its original manufacturer's packaging, and include manuals and all accessories.
You are responsible for return shipping costs unless the product was delivered to you damaged or defective.
A product is considered defective if it shows symptoms of mechanical failure, preventing basic operability, upon its first use out of the box. If you discover that your product is defective, please contact us within 48 hours of receiving it. Zadoozy will determine if the product is defective, and if it is, replace it at our expense.
Zadoozy does insure all packages. If your package was damaged during shipment and you contact us within 48 hours of receiving it, we will gladly send a replacement at our expense, or issue a full refund, once the item is inspected.
To initiate a return, please call 1-877-923-6699 during Zadoozy Customer Service business hours, 9:00 am to 5:00 pm Monday through Friday.